Effective Date: 2024

This Privacy Policy covers the practices of Quadra Tech LLC (“Quadra Tech LLC,” “we,” “us,” or “our”) concerning personal data that we obtain about the personnel of our past, present, and prospective customers, business partners, and suppliers, subject to the important exception described below:
This Privacy Policy contains the following sections:

• Table of Contents
• Information We Collect
• Use of Information
• Sharing of Information
• International Data Transfers
• Legal Basis for Processing Information
• Your Rights and Choices
• Protection of Information
• Retention of Information
• Updates and Changes to This Policy
• Contact Information

A. Information You Provide to Us:
You may provide the following types of information to us:

• Contact data, such as your first and last name, email address, billing and mailing addresses, professional title and company name, and phone number.
• Demographic data, such as your city, state, country of residence, postal code, and age.
• Profile data, such as the username and password that you may set to establish an online account on the Service, photograph or picture, preferences, and any other information that you add to your account profile.
• Communications data based on our exchanges with you, including when you contact us through the Service, social media, or otherwise.
• Transactional data, such as information relating to or needed to complete your orders on or through the Service, including order numbers and transaction history.
• Marketing data, such as your preferences for receiving our marketing communications and details about your engagement with them.
• User-generated content data, such as photos, images, music, videos, comments, questions, messages, works of authorship, and other content or information that you generate, transmit, submit to us by chatting on our Service, or otherwise make available on the Service, as well as associated metadata. Third-party service providers, as detailed below, may receive your message content and interactions with chatbots and profiles directly for purposes of fraud prevention, moderation, or to assist us in providing the Services to you. Metadata includes information on how, when, where and by whom a piece of content was collected and how that content has been formatted or edited. Metadata also includes information that users can add or can have added to their content, such as keywords, geographical or location information, and other similar data.
• Other data not specifically listed here, which we will use as described in this Privacy Policy or as otherwise disclosed at the time of collection.

B. Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with the Service, our communications, and other online services, such as:

• Device data, such as your computer or mobile device's operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., Wi-Fi, LTE, 3G), and general location information such as city, state or geographic area.
• Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, the website you visited before browsing to the Service, navigation paths between pages or screens, information about your activity on a page or screen, access times and duration of access, and whether you have opened our emails or clicked links within them.
• Communication interaction data, such as your interactions with our email, text, or other communications (e.g., whether you open and/or forward emails) -- we may do this through use of pixel tags (which are also known as clear GIFs), which may be embedded invisibly in our emails. Information From Third Parties

Cookies. Some of our automatic data collection is facilitated by cookies and similar technologies. We will also store a record of your preferences in respect of the use of these technologies in connection with the Service.

Cookies and similar technologies. Some of the automatic collection described above is facilitated by the following technologies:

• Cookies, which are small text files that websites store on user devices and that allow web servers to record users' web browsing activities and remember their submissions, preferences, and login status as they navigate a site. Cookies used on our sites include both "session cookies" that are deleted when a session ends, "persistent cookies" that remain longer, "first party" cookies that we place, and "third party" cookies that our third-party business partners and service providers place.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data on your device outside of your browser in connection with specific applications.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

Data about others. We may offer features that help users invite their friends or contacts to use the Service, and we may collect contact details about these invitees so we can deliver their invitations. Please do not refer someone to us or share their contact details with us unless you have their permission to do so.

We and our service providers use the information described above for the following purposes:

• Administer your account, including processing your registration and verifying your information;
• Provide, manage, and improve our Services;
• Conduct business operations in support of the services we provide, such as auditing, security, fraud prevention, invoicing and accounting, sales and marketing, analytics, moderation, and research and development;
• Contact you regarding Quadra Tech LLC and third-party products, services, surveys, research studies, promotions, special events, and other subjects that we think may be of interest to you;
• Customize content, preferences, and advertising on our website, across the Internet and elsewhere;
• Create aggregated or de-identified information;
• Comply with laws, regulations, and other legal processes and procedures; and
• Establish, exercise, or defend our legal rights.

We may share your information as follows:

• With Service Providers and Vendors: We may share your information with companies and individuals that provide services to us, such as providers of data storage, marketing, web hosting, security, analytics, moderation, and fraud prevention services. This includes, but is not limited to, engaging service providers, vendors, or contractors to host or operate any aspect of our business, potentially including any mechanism through which we send or receive communications, such as our email systems and websites. Vendors and service providers engaged in this manner may collect information from you directly when you interact with us.
• Payment processors. Any payment card information you use to make a purchase on the Service is collected and processed directly by our payment processors.
• With Affiliates: We may share information with other members of our corporate family for the purposes described in this Privacy Policy.
• With Business Partners: We may share information with business partners, such as collaboration applications, resellers, and distributors.
• Legal: We may share information when we believe disclosure is appropriate due to a subpoena or similar investigative demand, a court order, or other request from a law enforcement or government agency; or as otherwise required by law.
• Protection of Quadra Tech LLC and Others: We may share information when we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of our company, our employees, our customers, or others; and to enforce our contracts.
• Corporate Transactions: We may disclose your information as part of, or to take steps in anticipation of, a sale of all or a portion of our business, a divestiture, merger, consolidation, asset sale, bankruptcy, or other significant corporate event.
• Your Consent: If you have consented to additional sharing of your information, we may also share your information consistent with your consent. We may share your personal information with third parties where you have instructed us or provided your consent to do so. For example, we may share your personal information with third-party advertisers with whom we are collaborating to offer you additional services such as contests or promotions. We will share personal information that is needed for these other companies to provide the services that you have requested.

We may use and disclose appropriately aggregated or de-identified information for any purpose.

We are headquartered in the United States, and recipients of the data disclosures described in this Privacy Policy are located in the United States and elsewhere in the world, including where privacy laws may not provide as much protection as the laws of the country where you live. However, this Privacy Policy applies to Quadra Tech LLC’s operations worldwide. Quadra Tech LLC complies with applicable legal requirements for protecting the movement of data across borders, including through the use of European Commission-approved Standard Contractual Clauses. Our customers may transfer personal data to Quadra Tech LLC on the basis of legal mechanisms approved by the European Commission and other relevant authorities for transferring data across borders, such as Standard Contractual Clauses. If you wish to exercise a right to see the mechanisms that Quadra Tech LLC uses to transfer data to third parties, please contact us.

The General Data Protection Regulation (“GDPR”) and similar laws require data controllers to explain the legal bases that justify their processing of your personal data. To the extent such rules apply, our legal bases are:

• In many cases, our processing your personal data is necessary for our legitimate interests or the legitimate interests of others. For example, we may process your personal data on this legal basis to:
  - Manage and improve our Services;
  - Conduct business operations in support of our Services, such as auditing, security, fraud prevention, invoicing and accounting, certain sales and marketing activities, certain analytics activities, and research and development;
  - Contact you through certain channels regarding Quadra Tech LLC and third-party products, services, surveys, research studies, promotions, special events, and other subjects that we think may be of interest to you;
  - Create aggregated or de-identified information; or
  - Establish, exercise, or defend our legal rights.
• In some cases, processing your personal data is necessary for us to comply with our legal obligations. For example, we may process certain personal data to comply with tax laws.
• In some cases, we process your personal data to perform our obligations pursuant to a contract with you or to take steps in anticipation of entering into such a contract. For example, we may process personal data on this basis to:
  - Administer your account, including to process your registration and verify your information; and
  - Complete transactions with you.
• In other cases, we process your personal data based on your consent. For example, in some cases the following activities will be performed on the basis of consent:
  - Contacting you through certain channels regarding Quadra Tech LLC and third-party products, services, surveys, research studies, promotions, special events, and other subjects that we think may be of interest to you; and
  - Conducting certain other sales, marketing and analytics activities.

In situations where the GDPR does not apply, we process personal data on different grounds. For example, in those situations, we may not seek consent for a data processing activity for which the GDPR would have required consent.

Marketing communications. You can unsubscribe from Quadra Tech LLC marketing emails by clicking the unsubscribe link in a marketing email or contacting us as described below.
Cookies. You may be able to set your browser to refuse certain types of cookies, or to alert you when certain types of cookies are being used. Some browsers offer similar settings for HTML5 local storage and other technologies. However, if you block or otherwise reject cookies, local storage, JavaScript or other technologies, certain websites may not function as expected.
You may visit the Network Advertising Initiative’s (“NAI”) Consumer Opt-Out Link and/or the Digital Advertising Alliance’s (“DAA”) Consumer Opt-Out Link to opt out of receiving cookie-based tailored advertising facilitated by third-party vendors that participate in those programs.
If you replace, change, upgrade or reset your browser or device, or delete your cookies, or if you use a browser that automatically deletes cookies, you may need to use these opt-out tools again. We do not respond to browser-based do-not-track signals.
We cannot offer any assurances as to whether the companies we work with participate in the opt-out programs described above.
Privacy settings. We make available certain privacy settings on the Service, including allowing you to make assets like your files, images, audio tracks, and projects sharable versus private.Do Not Track. Some Internet browsers may be configured to send "Do Not Track" signals to the online services that you visit. We currently do not respond to "Do Not Track" signals. To find out more about "Do Not Track," please visit http://www.allaboutdnt.com.
Declining to provide information. We need to collect personal information to provide certain services. If you do not provide the information we identify as required or mandatory, we may not be able to provide those services.
Linked third-party platforms. If you choose to connect to the Service through a third-party platform like Gmail, you may be able to use your settings in your account with that platform to limit the information we receive from it. If you revoke our ability to access information from a third-party platform, that choice will not apply to information that we have already received from that third party.
Delete your content or close your account. You can choose to delete your account, which deletes all of your assets tied to that account. If you wish to request to close your account, please contact us or request that we delete your account from within the app.
Depending on which laws apply to particular situations, residents of some jurisdictions have certain additional legal rights to do the following with personal data we handle:

• obtain confirmation of whether we hold personal data about them, and receive information about how it is used and disclosed;
• obtain a copy of the personal data, and in some cases, receive it in a structured, commonly used and machine-readable format, or have it transmitted to a third party in such form;
• update, correct or delete the data;
• object to the use or disclosure of the data;
• withdraw consent previously provided for the handling of the data (without affecting the lawfulness of prior use and disclosure of the data); and
• obtain a restriction on the use of the data.

For example, individuals whose personal data is subject to the GDPR have a right to opt out of our handling of their personal data for direct marketing purposes. Many of the rights described above are subject to limitations or exceptions under applicable law.

If you wish to exercise any of these rights or raise a complaint about our handling of your personal data, please contact us as described at the end of this Privacy Policy. You also have a right to file a complaint about our privacy practices with the relevant supervisory authority, but we respectfully invite you to contact us first, as we would like to do our best to resolve any concern you may have.

To help protect personal data, we have put in place physical, technical, and administrative safeguards. However, we cannot assure you that data that we collect under this Privacy Policy will never be used or disclosed in a manner that is inconsistent with this Privacy Policy.

We will retain personal data until after we determine that we no longer need it to fulfill the purposes outlined in this Privacy Policy, unless the law requires us to keep it for a longer period of time. To provide security and business continuity for the activities described in this Privacy Policy, we make backups of certain data, which we may retain for longer than the original data.

If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy and posting it on the Service or other appropriate means. Any modifications to this Privacy Policy will be effective upon our posting the modified version (or as otherwise indicated at the time of posting). In all cases, your use of the Service after the effective date of any modified Privacy Policy indicates your acknowledging that the modified Privacy Policy applies to your interactions with the Service and our business.

The Service is not intended for use by anyone under 18 years of age. If you are a parent or guardian of a child from whom you believe we have collected personal information in a manner prohibited by law, please contact us. If we learn that we have collected personal information through the Service from a child without the consent of the child's parent or guardian as required by law, we will comply with applicable legal requirements to delete the information.

If you have any questions or comments regarding our privacy policy and practices, or to submit a request or complaint, please email our privacy team at privacy@quadra-tech.net or use the contact details below:

Quadra Tech LLC

16192 Coastal HighwayLewes, 

DE 19958

USA

+1 (866) 527-6898